We don't just provide software solutions,
we provide businesses the engine to grow.
Blogs
The Problem With Managing Multiple Laboratory Portals
For many Third-Party Administrators (TPAs) and Consumer Reporting Agencies (CRAs), managing drug testing sounds straightforward, until the day-to-day reality sets in. One client may prefer Quest Diagnostics. Another may use Labcorp. Another might need eScreen. Someone else may require Clinical Reference Laboratory (CRL). Before long, your team is logging into multiple laboratory portals every day just to keep business moving.
Read More
How TPAs Can Improve Client Retention With Better Technology
Winning a new client is important. Keeping that client is even more important.
Read More
How TPAs Can Grow Without Hiring More Employees
Growth is the goal of almost every Third-Party Administrator (TPA). More employer clients, more drug tests, more services, and more revenue all sound great, until growth also means more emails, more phone calls, more data entry, more billing, more spreadsheets, and ultimately, more employees.
Read More
How to Handle More Clients With the Same Size Team
Growing your client base is exciting, until your team starts feeling the pressure. More clients usually mean more drug test orders, more emails, more billing, more scheduling, more reporting, more customer service requests, and more administrative work. For many Third-Party Administrators (TPAs) and Consumer Reporting Agencies (CRAs), growth can quickly create a difficult question:
Read More
5 Ways to Differentiate Your TPA From Your Competition
The drug and alcohol testing industry is competitive. Many Third-Party Administrators (TPAs) offer similar core services, similar laboratory access, and similar promises about customer service. That can make it difficult for employers to understand why they should choose one provider over another.
Read More
Integrations: Connecting Every Part of Your Drug Testing, Occupational Health, and Compliance Program
Integrations: Connecting Every Part of Your Drug Testing, Occupational Health, and Compliance Program
Read More
Choosing a TPA Software with the Right Technology
Selecting the right Third-Party Administrator (TPA) software for your drug and alcohol testing program is a critical decision. A TPA acts as an extension of your HR and safety departments, managing the complexities of testing, compliance, and reporting. In today's digital age, the technology a TPA offers can be a significant differentiator, impacting efficiency, accuracy, and overall program effectiveness. Here’s how to choose a drug testing TPA software with the right technology, using US Gateway as a leading example.
Read More
How US Gateway Empowers TPAs to Keep Clients DOT Compliant
Maintaining Department of Transportation (DOT) compliance is complex and critical for TPAs handling regulated clients. US Gateway is purpose-built to simplify this challenge, delivering a comprehensive platform that automates and supports every requirement across drug testing, random pools, Clearinghouse, driver files, occupational health—and, importantly, DOT drug and alcohol regulations.
Read More
Software Platform Fully Integrated with all 4 Major Labs
In the highly regulated world of workplace drug and alcohol testing, efficiency, accuracy, and compliance are non-negotiable. For Third-Party Administrators (TPAs) and Consumer Reporting Agencies (CRAs), managing multi-client programs — from drug orders to lab results, billing, random testing, and documentation — can quickly become a logistical maze.
Read More
The All‑in‑One Solution Powering Drug Testing Programs
Managing a drug and alcohol testing program is more than a series of clinic visits and lab results—it’s about compliance, efficiency, communication, billing, and reporting. That’s where US Gateway, the proprietary software platform from US Drug Test Centers, shines. Built specifically for Third-Party Administrators (TPAs), Consumer Reporting Agencies (CRAs), employer groups, and fleet operators, this platform streamlines every facet of testing program management, including key DOT compliance.
Read MoreExperience Simplified Drug Testing Management with US Gateway!
Our Industry Partners
