Software for TPAs Managing Drug Testing and Compliance

US Gateway is the ultimate software solution for TPAs managing drug testing and DQ file compliance. If you're a Third-Party Administrator (TPA) managing drug and alcohol testing programs for employer clients, you know how fragmented and time-consuming compliance work can be. Between ordering lab tests, managing consortium pools, tracking driver qualification (DQ) files, and staying FMCSA compliant, most TPAs juggle multiple tools just to keep up.

Enter US Gateway—a purpose-built, cloud-based platform that offers an integrated solution for both drug and alcohol testing management and DQ file compliance. Tailored specifically for TPAs, US Gateway is quickly becoming the go-to platform for streamlining operations, reducing compliance risks, and scaling client services.

The TPA’s Daily Struggle with Disconnected Tools

Most TPAs rely on a patchwork of systems to manage their workflows. One platform may handle lab integrations, while another tracks documents. Billing is managed in separate software, and compliance alerts may still live in spreadsheets or email reminders.

This disjointed approach isn’t just inefficient—it’s risky. Compliance gaps can lead to fines, lost clients, and reputational damage. US Gateway solves these issues by offering a centralized platform that handles every aspect of TPA operations, from test ordering and result tracking to DQ file audits and invoicing.

Complete Drug and Alcohol Testing Management US Gateway supports the full drug testing lifecycle:

• eCCF Ordering: Paperless chain-of-custody forms integrated directly with major labs like Quest, LabCorp, and CRL.
• Real-Time Results: Automated result delivery and MRO (Medical Review Officer) integration ensure quick turnaround and compliance.
• Random Testing & Consortium Pools: Create unlimited pools, manage selections, and send out automated notifications.
• DOT & Non-DOT Compatibility: Whether your clients are under FMCSA, FAA, or PHMSA, US Gateway is built to comply with DOT regulations across industries.
• All testing activities are tracked and stored securely within the platform, so you’re always prepared for audits or client inquiries.

Industry-Leading DQ File Management TPAs are increasingly expected to manage DQ files on behalf of motor carriers and DOT-regulated employers. US Gateway makes it simple:

• Create, store, and update compliant driver qualification files
• Upload CDL licenses, medical cards, and prior employer checks
• Get automated alerts when documents are expiring or missing
• Generate audit-ready reports in seconds

These capabilities eliminate the need for external DQ file management tools or risky manual tracking. For TPAs, this means delivering more value to clients and standing out in a crowded market.

Financial Tools Built for TPAs Billing is a time-consuming challenge for many TPAs, especially when pricing varies by test type or employer agreement. US Gateway includes:

• Integrated invoicing and payment tracking
• QuickBooks Online and Authorize.net integrations
• Custom rate cards for different clients and services

This automation reduces errors and speeds up collections—so you can focus on growing your client base, not chasing payments.

CRM and Client Portals to Support TPA Growth US Gateway doesn’t just help you run your operations—it helps you grow. The platform includes:

• A built-in CRM to manage leads, contacts, and follow-ups
• White-label portals so clients can log in, view test results, and download reports
• Branding options so your TPA’s identity is front and center

Whether you’re serving 10 clients or 1,000, US Gateway gives you the tools to deliver a modern, professional experience.

Why TPAs Choose US Gateway Over Other Platforms

Unlike competitors that offer one or two compliance tools, US Gateway offers a truly unified TPA platform. It’s specifically designed for TPAs that need to:

• Manage drug and alcohol testing from start to finish
• Maintain compliant DQ files for DOT employers
• Automate random testing and result reporting
• Simplify client billing and collections
• Provide a seamless online experience for employers

The result? Fewer platforms to manage. Fewer compliance headaches. More time to serve your clients.

Who Should Use US Gateway?

US Gateway is built for:

• Independent TPAs expanding their services
• Safety and compliance consultants
• TPAs managing employer compliance under DOT regulations
• CRAs adding TPA services to their offerings

If your business is handling DOT testing or DQ file maintenance, US Gateway gives you the infrastructure to run lean, grow fast, and stay compliant.

Make Compliance a Competitive Advantage

In a competitive TPA market, offering both testing and DQ file management isn’t just a bonus—it’s a differentiator. With US Gateway, you can offer your clients a complete solution under one roof.

Whether you're a small operation trying to streamline your workflow or a growing agency looking to scale, US Gateway provides the tools you need to do it better, faster, and more compliantly.

Ready to see how US Gateway can transform your TPA business? Click Here to Inquire